manage 3D production for Farfetch marketplace daily communication with luxury brand managers onboard new clients and support them during their lifecycle assist in selecting batches/collections for 3D production launch clients projects provide data/reports on user activities within clients apps/web sites after launches help customers drive more users to apps/web sites (update catalogue with new drops, apply 3D experience to other categories) work with dev, bizdev and 3D content teams tightly develop and support partnership with 3D providers on a daily basis

Account current clients Maintain a high level of customer supoort (email, ZD) Communicate with clients (Zoom and SalesLoft) Create and manage pipeline (SalesForce) Help drive retention and uncover potential growth Provide product demos, discuss product updates, upsells, negotiate renewals and mitigate churn risks Launch plays (SalesLoft) Close deals