Wholesale company focused on the professional textile sector. I've been responsible for: • Ordering • Shipping • Correspondence • Local business trips • Visits to exhibitions

A variety of tasks in a busy Moscow office including • Assisting to an executive manager i.e. visa support, booking flight, hotel reservation • General office work, answering the telephone, filing, data input, processing application forms • Public relations, dealing with high profile and confidential business arrangements • Translating, editing and proof-reading a wide range of documents in Russian, English and Chinese language • Internal sales function and customer interface • Ensure that order documentation is handled correctly • Conduct agreed customer service levels • Provide information on customers • Market research (seeking for potential benefit direction of international tourism) • Handling summary report • Business correspondence (receiving and sending e-mails) • Regional manager support (visa support, tickets, getting hotel or long term accommodation for tourists) • Getting an order, organizing delivery • Internal sales function and customer interface • Support local sales representatives (advertising in social networks Facebook, Instagram) • Dealing with small groups of Chinese tourists, meeting them at the airport, guiding and giving them full support while sightseeing, shopping, entertaining

• Database input • Mistakes correction • Handling summary report • Archiving • Ensure that documentation is correctly handled • Business correspondence • Handling incoming and outcoming phone calls • Processing application forms